Shipping Policy

At WaneLabs, we are committed to delivering your order safely and in a timely manner.

Order Processing Time

All orders are processed within 7–10 business days. Processing time includes order verification, quality checks, and packaging before shipment.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times vary depending on your location and carrier. Estimated delivery times are provided at checkout and are in addition to processing time.

Please note that delivery timeframes are estimates and may be affected by factors outside our control, including carrier delays, customs processing, or high-volume periods.

Delayed Orders

If your order has not shipped or arrived within the estimated timeframe, please contact us at support@wanelabs.com. Our support team will assist in tracking your order and resolving any delivery issues.

Returns & Money-Back Policy

We offer a 30-day return policy from the date you receive your order, subject to eligibility requirements outlined in our Return & Refund Policy.

Refunds are not guaranteed in all circumstances and are issued only if return conditions are met. Please review our Return & Refund Policy for full details before requesting a return.

Warranty

All products purchased from WaneLabs include a 1-year limited warranty covering manufacturing defects under normal use.

This warranty does not cover damage caused by misuse, accidental damage, unauthorized modifications, or normal wear and tear.

If you believe your product qualifies for warranty service, please contact us at support@wanelabs.com.

Contact Us

If you have any questions regarding shipping, returns, or warranty claims, please contact us at:

Email: support@wanelabs.com